Legal agreement governing your use of maha99 gaming services
Last Updated: January 1, 2026
Important Notice: By creating an account and using maha99 services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you must not use our platform.
For the purposes of these Terms & Conditions, the following definitions apply:
These Terms & Conditions constitute a legally binding agreement between you and maha99. By accessing the Website, registering an Account, or using any of our Services, you expressly agree to comply with and be bound by these Terms & Conditions, our Privacy Policy, and our Responsible Gaming Policy.
maha99 reserves the right to modify, amend, or update these Terms & Conditions at any time without prior notice. Any changes will be effective immediately upon posting to the Website. It is your responsibility to review these Terms & Conditions periodically. Continued use of our Services following the posting of changes constitutes your acceptance of such changes.
If any provision of these Terms & Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be severed, and the remaining provisions shall remain in full force and effect.
To register an Account and use maha99 Services, you must meet the following eligibility criteria:
Age Verification: maha99 takes underage gambling prevention seriously. During the KYC (Know Your Customer) verification process, you will be required to submit your Indonesian national ID (KTP) and a recent photograph. Accounts found to be registered by individuals under 21 years of age will be immediately suspended, all funds forfeited, and the matter may be reported to relevant authorities.
To access maha99 Services, you must create an Account by providing accurate personal information including your full legal name, date of birth, residential address, email address, and phone number. You may only register one Account per person. Creating multiple accounts (commonly known as "multi-accounting") is strictly prohibited and will result in immediate account closure and forfeiture of funds.
As part of our regulatory compliance and security measures, maha99 requires all Players to complete a Know Your Customer (KYC) verification process. You will be required to submit:
Verification is typically completed within 1-24 hours. While you may deposit and play during the verification period, withdrawals cannot be processed until your Account is fully verified.
You are solely responsible for maintaining the confidentiality of your Account username and password. You must not share your Account credentials with any third party. Any activity occurring under your Account is your responsibility, and you agree to notify maha99 immediately if you suspect unauthorized access to your Account.
maha99 strongly recommends enabling two-factor authentication (2FA) for enhanced Account security. We will never ask for your password via email, phone, or live chat. Any such requests should be reported to our security team immediately.
maha99 reserves the right to suspend, restrict, or permanently close any Account at our sole discretion if we believe:
maha99 accepts deposits via Indonesian bank transfers (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI, Bank Permata) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja). The minimum deposit amount is Rp 50,000. There is no maximum deposit limit, though unusually large transactions may be subject to additional verification for anti-money laundering compliance.
Deposits are typically processed instantly. If your deposit does not appear in your Account within 15 minutes, please contact customer support with your transaction reference number. All deposits must be made from a payment method registered in your own name. Third-party deposits are strictly prohibited and will be returned to the source.
Withdrawals can be requested to any verified bank account or e-wallet registered in your name. The minimum withdrawal amount is Rp 100,000. Withdrawal requests are processed within 1-24 hours, depending on the payment method selected and the volume of pending requests.
Before your first withdrawal, you must complete the KYC verification process. maha99 reserves the right to request additional documentation at any time to verify your identity and payment method ownership.
All withdrawal requests are subject to review for compliance with our anti-money laundering (AML) policies. Suspicious transactions may be delayed or declined, and relevant authorities may be notified if fraud or money laundering is suspected.
All transactions on maha99 are conducted in Indonesian Rupiah (IDR). Account balances, deposits, withdrawals, bets, and winnings are all denominated in IDR with no currency conversion required.
maha99 offers various bonuses and promotions including welcome bonuses, deposit bonuses, free bets, and loyalty rewards. All bonuses are subject to specific terms and conditions which will be clearly stated in the promotional offer. By claiming a bonus, you agree to comply with all applicable bonus terms.
Most bonuses are subject to wagering requirements, which specify the number of times you must wager the bonus amount (and sometimes the deposit amount) before you can withdraw any winnings derived from the bonus. Wagering requirements typically range from 10x to 30x depending on the promotion. Different games contribute differently to wagering requirements—slots usually contribute 100%, while table games may contribute 10-20%.
maha99 reserves the right to cancel bonuses, void winnings, and close Accounts if we detect bonus abuse, including but not limited to: creating multiple accounts to claim the same bonus repeatedly, engaging in low-risk betting strategies solely to meet wagering requirements, or colluding with other Players to manipulate bonus conditions. All bonus decisions are final and at maha99's sole discretion.
maha99 is committed to promoting responsible gaming practices. We provide tools to help you maintain control over your gambling activity, including deposit limits, session time limits, loss limits, and reality check notifications. These tools can be configured in your Account settings at any time.
If you feel that gambling is becoming a problem, we offer self-exclusion options ranging from 24 hours to permanent closure. During self-exclusion, your Account will be locked, and you will not receive any marketing communications from maha99. For more information, please visit our Responsible Gaming page or contact customer support.
Problem Gambling Support: If you or someone you know is struggling with problem gambling, help is available. Please contact our support team for assistance or seek guidance from professional organizations specializing in gambling addiction support.
All games on maha99 use certified Random Number Generator (RNG) systems that have been independently tested and audited by recognized testing agencies. The outcome of every game is completely random and cannot be predicted or manipulated by maha99, the Player, or any third party.
maha99 displays the theoretical Return to Player (RTP) percentage for all games. RTP represents the long-term statistical average payout percentage. For example, a slot with 96% RTP will theoretically return Rp 96 for every Rp 100 wagered over millions of spins. Short-term results can vary significantly from the stated RTP due to variance.
The following activities are strictly prohibited and will result in immediate Account closure, forfeiture of funds, and potential legal action:
All sports bets are settled based on official results as determined by the governing sports organization. If an event is postponed, abandoned, or cancelled, specific settlement rules apply depending on the sport and bet type. Pre-match bets on cancelled events are typically voided and stakes returned, while live bets may be settled based on the score at the time of abandonment.
maha99 reserves the right to void bets if we detect obvious pricing errors, technical glitches affecting odds display, or any circumstances where accepting the bet would be unfair to either party. Maximum bet limits apply to all markets and may be adjusted based on Player activity and risk assessment.
If you have a complaint or dispute regarding your Account or any aspect of our Services, please contact our customer support team first. We strive to resolve all disputes fairly and efficiently. All disputes must be raised within 30 days of the event in question.
If you are not satisfied with our resolution, you may escalate the matter to our senior management team. All dispute resolution decisions made by maha99 are final and binding. By using our Services, you waive any right to pursue legal action or participate in class action lawsuits against maha99 related to disputes covered by these Terms & Conditions.
All content on the maha99 Website, including but not limited to text, graphics, logos, images, software, and trademarks, is the property of maha99 or our licensors and is protected by Indonesian and international copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on the Website without our express written permission.
To the fullest extent permitted by law, maha99 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from your use of our Services, even if we have been advised of the possibility of such damages.
maha99 is not responsible for any losses resulting from: unauthorized access to your Account due to your failure to maintain password security; technical failures, server downtime, or internet connectivity issues beyond our control; errors or delays in transaction processing by third-party payment providers; or force majeure events including natural disasters, war, or government action.
Your personal information is collected, stored, and processed in accordance with our Privacy Policy, which forms an integral part of these Terms & Conditions. By using maha99 Services, you consent to our collection and use of your personal data as described in the Privacy Policy. We implement appropriate security measures to protect your information, but you acknowledge that no data transmission over the internet is completely secure.
These Terms & Conditions are governed by and construed in accordance with international gaming regulations and the laws applicable to online gaming operations. Any disputes arising from these Terms & Conditions or your use of maha99 Services shall be subject to the exclusive jurisdiction of the courts appropriate for resolving such disputes under our licensing agreements.
If you have any questions regarding these Terms & Conditions or any aspect of our Services, please contact our customer support team:
Clear, understandable legal language with no hidden clauses or confusing jargon.
Identity verification ensures platform security and prevents underage gambling.
Withdrawals processed within 1-24 hours to your verified Indonesian bank or e-wallet.
All games use independently audited random number generators for fair outcomes.
All wagering requirements and bonus terms clearly stated with no surprises.
Customer support available around the clock in English and Bahasa Indonesia.
Our support team is here to help clarify any aspect of these Terms & Conditions